Track Your Order

A tracking link goes out by email the moment your order ships. If you have it, use that first — it's the most current.

No email yet?

Orders are processed within 1-2 business days. Until it's picked up by the carrier there's nothing to track. Check your spam folder, then email us.

Tracking hasn't moved

Carriers often don't scan a parcel until it reaches a sorting hub, so a new label can sit unchanged for a day or two. If there's been no movement for five business days, tell us and we'll chase it.

Need help

Email support@pixelverse.com with your order number.