FAQ
The questions we get asked most. If yours isn't here, email support@pixelverse.com.
The questions we get asked most. If yours isn't here, email support@pixelverse.com.
Orders are processed within 1-2 business days. Estimated delivery is 6-10 business days after dispatch, tracking included.
All orders ship from a US warehouse.
Reach out within 30 days of delivery and we'll make it right with a refund, exchange, or replacement.
Yes — every unit ships with a 1-year warranty against manufacturing defects.
You'll get a tracking link by email as soon as your order ships.
Still stuck? Email support@pixelverse.com and a real person will get back to you.
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